Terms and conditions
Purpose of the Terms
These Terms and Conditions ("Terms") govern your use of our online gaming services (the "Service"), including any websites, mobile applications, or software we provide to you (collectively referred to as the "Website"). By accessing or using the Website, you agree to be bound by these Terms.
Acceptance of Terms
These Terms are effective immediately upon your acceptance of them. You must read and agree to these Terms before using our Service.
Age and Legal Restrictions
- You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our Service.
- By accepting these Terms, you confirm that you are of legal age to use our Service.
Account Registration
Eligibility
To register for an account on our Website, you must provide us with accurate and complete information about yourself.
KYC and Verification Requirements
We may require you to verify your identity or address to comply with anti-money laundering regulations. You must provide the necessary documentation and information to facilitate this process.
Responsibility for Account Security
- You are responsible for maintaining the confidentiality and security of your account login credentials.
- You agree to notify us immediately if you suspect any unauthorized access to your account.
Deposits and Withdrawals
Accepted Payment Methods
We accept various payment methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies (the "Accepted Payment Methods").
Minimum and Maximum Limits
You can deposit a minimum of £10 and withdraw up to £600 per day.
Processing Times and Fees
- Deposits are processed instantly.
- Withdrawals may take up to 3 business days to process.
- We do not charge any fees for deposits or withdrawals, but your payment method provider may charge additional fees.
Anti-Money Laundering Policy
We comply with anti-money laundering regulations and may request information from you to verify the source of funds.
Bonuses and Promotions
How Bonuses Are Credited
Bonuses are credited to your account automatically after meeting the specified requirements.
Wagering Requirements
- You must wager the bonus amount 35 times (or as specified in our promotional terms) within 7 days.
- Failure to meet these requirements may result in the forfeiture of the bonus and any associated winnings.
Expiry and Abuse Clauses
Bonuses expire after 7 days if not used, and we reserve the right to withhold or revoke bonuses if we suspect abuse.
Gameplay and Fairness
RNG Usage
We use random number generators (RNGs) to ensure fair gameplay.
Game Malfunctions
- In the event of a game malfunction, all bets placed will be void.
- We may suspend or cancel games due to technical issues.
Limits on Play and Responsible Gaming Tools
You can set limits on your deposits, wagers, and sessions through our responsible gaming tools.
Responsible Gambling
Self-Exclusion Options
- You can self-exclude from using our Service for a specified period.
- Upon self-exclusion, we will remove all funds from your account.
Deposit, Wager, and Session Limits
You can set limits on your deposits, wagers, and sessions through our responsible gaming tools.
Help and Support Links
- We provide links to help organizations that offer support for problem gamblers.
- You must seek help if you suspect you have a problem with gambling.
Prohibited Activities
Bonus Abuse
You may not abuse bonuses by using bonus funds to wager on games where your chance of winning is significantly reduced.
Fraud, Collusion, or Manipulation
- You may not engage in any form of cheating or manipulation.
- We reserve the right to investigate and take action against any suspected fraudulent activity.
Use of Bots or Automated Systems
You may not use bots or automated systems to play games on our Website.
Account Suspension and Closure
Voluntary Account Closure
- You can request account closure through our support team.
- Upon closure, we will remove all funds from your account.
Breach of Terms
- We reserve the right to suspend or close your account if you breach these Terms.
- Upon suspension or closure, we may withhold any funds in your account.
Inactivity and Dormant Accounts
We may charge a fee for inactive accounts that have been dormant for more than 12 months.
Privacy and Data Protection
Information Collected
- We collect information about you to provide our Service.
- This includes personal data, such as name, address, and contact details.
Use and Storage of Personal Data
We use your personal data in accordance with our privacy policy and comply with GDPR regulations.
Limitation of Liability
Losses
You may incur losses due to errors or malfunctions on our Website. However, we are not liable for such losses.
System Errors
- We reserve the right to suspend or cancel games due to technical issues.
- In the event of a system error, all bets placed will be void.
Third-Party Links
We may provide links to third-party websites. These links do not imply any endorsement by us and are provided for convenience only.
Amendments and Updates
Right to Modify the Terms
- We reserve the right to modify these Terms at any time without notice.
- Your continued use of our Service after modifications indicates your acceptance of the updated Terms.
Notification of Changes
We may notify you of changes through email or other means, but it is your responsibility to review and understand these changes.
By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Service.
